SERVICE APPOINTMENT, RESCHEDULING & REFUND POLICY

Last Updated: February 14, 2026

This policy applies to consultations, strategy sessions, audits, implementation sessions, and any scheduled service provided by Solve Design Create (“Company,” “we,” “us,” or “our”).

By scheduling an appointment, purchasing a service, or submitting payment, you acknowledge and agree to the terms below.

1. Nature of Services

Solve Design Create provides professional consulting, technical implementation, and marketing advisory services. These services reserve dedicated time, preparation, and analysis resources prior to the scheduled meeting.

For this reason, appointments are treated as a reserved professional engagement.

2. All Sales Are Final

All service fees are non-refundable once an appointment, consultation, audit, or service has been purchased.

We do not guarantee specific business outcomes, revenue increases, search rankings, or platform behavior. Payment secures professional time, analysis, and expertise — not a guaranteed business result.

3. Rescheduling

Clients may reschedule an appointment by providing at least 24 hours’ notice prior to the scheduled time.

Rescheduling requests made with proper notice will be accommodated based on availability.

4. Late Cancellations (Less Than 24 Hours)

Requests to cancel or reschedule with less than 24 hours’ notice are handled at our discretion.

We may, but are not obligated to:

• Allow a reschedule
• Issue a service credit

Repeated late cancellations may result in refusal of future bookings.

5. No-Shows

Failure to attend a scheduled appointment without notice (“no-show”) forfeits the session.

No refunds will be issued for missed appointments.

At our discretion, we may offer a one-time courtesy reschedule, but this is not guaranteed.

6. Service Credits

Where a refund is not issued, we may provide a service credit toward a future session or service.

Service credits:

• Have no cash value
• Are not transferable
• Must be used within 90 days unless otherwise stated
• May only be applied to services offered directly by Solve Design Create

7. Company Rescheduling

If we must reschedule due to emergency, illness, or unavoidable conflict, we will offer a new appointment time promptly. If we are unable to provide the service within a reasonable timeframe, we may issue a refund at our discretion.

8. Chargebacks

Initiating a payment dispute or chargeback for a service already scheduled or rendered without contacting us first constitutes a breach of this agreement.

We reserve the right to:

• Provide documentation to the payment processor
• Terminate services
• Refuse future business

9. Governing Law

This policy shall be governed by the laws of the State of Florida.

10. Business Address

Solve Design Create
[Your Legal Business Address Here]
Florida, United States

11. Contact

Email: contact@solvedesigncreate.com

We are happy to work with reasonable scheduling needs and encourage communication in advance whenever possible.