Workflow Automation_
Workflow Automation That Runs Itself.
Not Another Tool to Babysit.
Your team retypes the same data every day. We build Make.com and Zapier pipelines that move it, check it and follow up.
Free for now · 1 hour, live and human to human. No business-in-a-box.
What happens in your Growth Audit
- One hour, live and human to human.
- We find the manual tasks eating the most hours each week.
- We pinpoint what isn't working, and why.
- We brainstorm how our systems plug into your business model, industry, niche and market.
- Free for now. It becomes a paid service later.
From Naples to Metro Detroit: some of the businesses we've built for
The 60-Second Version_
Rather watch than read? Here's the 60-second version.
Watch the quick version, then skim the details below. Ready now? Your Growth Audit is one click away.
Free for now · 1 hour, live and human to human.
Automation is how routine work gets done without you_
Automation is not a gadget.
It is a system you own.
Most agencies sell automation as a ChatGPT subscription and a few one-off shortcuts, with nobody watching when they break.
No one can promise how many hours you'll save. Your software vendors change their apps, and your team decides what gets used.
We refuse to be yes men.
We build automation around the way your business really runs: mapped first, tested on sample data, then handed to a team that knows how it works.
That means a workflow audit, a written logic plan, Make.com or Zapier builds, error alerts, edge-case testing, plain-English documentation and training for the people who run it.
Build it right once, and it compounds.
What is Workflow Automation?
Stop watering by hand. Put your busywork on a drip line.
Watering a big garden by hand eats your whole morning, one plant at a time. A drip line on a timer feeds every tomato while you sleep.
Workflow automation puts your routine office work on that timer.
It's a chain of steps that runs on its own: a form comes in, the record gets created, the right person gets pinged, and the follow-up goes out.
Without it? Your best people spend their week copying data between apps. Leads wait, typos spread, and the whole process stalls when one person is out sick.
Busywork can be done by hand or by design.
By hand: watering every plant
Someone retypes each order, chases each form and hopes nothing slips while they're out.
Automated: a drip line
Each step fires on its own, checks its work and flags a person only when needed.
Workflow automation makes sure the routine work keeps moving, even on your day off.
Automation Systems, Not Quick Fixes_
We don't automate a mess. We map the steps first.
Automations usually break for boring reasons. Someone wired up a messy process exactly as it was, skipped the error paths, and left no notes for whoever inherits it. Then it fails quietly.
We don't stack quick fixes and hope nothing breaks.
We find the tasks that cost you the most hours, build them to run on their own, and teach your team to look after them.
This is where Solve Design Create shines.
Feature / Approach
Typical Agency (The Quick Fix Approach)
SDC Automation System (The Mapped Approach)
Process Mapping
Typical Agency:
- Automates whatever someone complained about this week
SDC System:
- A friction map that ranks tasks by hours lost and errors made
Platform
Typical Agency:
- The one tool the agency already knows, every time
SDC System:
- Make.com, Zapier or custom code, picked for volume and data needs
Testing
Typical Agency:
- Built on live customer data and tested by the client
SDC System:
- A staging copy with sample data, run until every path passes
Error Handling
Typical Agency:
- Fails silently until a customer asks where their order went
SDC System:
- Error paths, retries and alerts that tell a person what broke
Documentation
Typical Agency:
- Lives in one freelancer's head and nowhere else
SDC System:
- A trigger map, troubleshooting guide and rollback plan you keep
Ownership
Typical Agency:
- Scenarios built in the agency's account, not yours
SDC System:
- Automations in your own accounts, with logins your team controls
Why Most Automation Fails_
Automation fails when it's bolted onto a messy process instead of built around a clear one.
That's why we say we have two types of clients:
- Ones who retype the same data all week long.
- Ones whose process stops when one person is out.
Time and time again, clients come to us with the same problems:
Automating a broken process
Put a messy process on autopilot and you just make the same mistakes faster, with nobody there to catch them.
Only the happy path was built
It works when every form is filled out right. One blank field or typo and the whole chain stops.
Errors nobody hears about
When a step fails with no alert, leads sit untouched and orders go missing. You find out from an unhappy customer.
One person holds the keys
If only one freelancer knows how the automation works, every fix waits on their schedule. Nobody else can touch it.
Shortcuts piled on shortcuts
A dozen one-off shortcuts built over the years do not add up to a system. They overlap, clash and quietly cost you.
Sound familiar? Your Growth Audit pinpoints which of these is holding you back.
What We Build_
Seven building blocks. One self-running workflow.
Every automation project starts with how the work really gets done, not with a tool. We watch the handoffs, count the hours, and find every spot where data gets retyped, lost or forgotten.
01 · Workflow Audit and Friction Map
We start with where the hours really go.
We map each manual process step by step with the people who do it, then rank every task by hours lost, errors made and how often it repeats.
02 · Logic Plan and Tool Choice
We decide how it should work on paper.
A written plan spells out every trigger (the event that starts it), rule and action, then we pick Make.com, Zapier or custom code based on volume, speed and how sensitive your data is.
03 · Staging and Test Data
Nothing touches live customers until it's proven.
We build in a separate test workspace with sample data shaped like yours, and send any error alerts to our build team instead of your inbox.
04 · Core Pipeline Build
We build the main path first and test it hard.
Trigger, logic, action: the steps that turn a form, an order or an email into CRM records, team tasks and follow-ups.
05 · Error Paths and Edge Cases
We plan for the day something goes wrong.
Missing data, bad input, timeouts, two triggers firing at once and app outages all get a planned response, a retry and an alert to a real person.
06 · Walkthrough, Docs and Training
Your team can explain it before we hand off.
We walk your team through every step, then hand over a trigger map, troubleshooting guide and rollback plan, plus how to pause it safely.
07 · Go-Live and Ongoing Monitoring
Launch day is when we watch closest.
We switch to live data and watch every run, alert and record for the first 48 hours, then keep an eye on errors and spot the next task worth automating.
Which block is missing from yours?
Your Growth Audit finds the gap, live, in one hour.
Free for now · 1 hour, live and human to human.
What Success Actually Looks Like_
We don't measure automation by how many zaps or scenarios we built.
We measure the hours your team gets back, how often each run finishes without errors, and how fast work moves from start to done. We review the numbers with you after go-live.
What we measure instead:
Hours back each week from tasks that used to be manual.
Fewer typos and missed steps in your records.
Runs that finish cleanly, with alerts when they don't.
Faster handoffs from first form to finished task.
A team that can explain, pause and fix its own automations.
Results_
Receipts, not promises.
Any agency that promises you rankings is telling you what you want to hear. We build the system, then we track what it does. Here's the goal, what we built, and what happened.
Figures come from client analytics and rankings reviewed in our client meetings. Your results depend on your market and starting point.
Case Studies_
Read the full builds.
Each case study connects the business problem to the system we designed, built and put to work.
When Brooks Burgers partnered with Solve Design Create, the goal wasn’t to change who they were; it was to amplify everything that made them unforgettable.
Reviews_
Real clients. Real reviews. 5.0 from 40 on Google.
★★★★★
★★★★★
★★★★★
FAQ_
Straight answers.
Can you guarantee the hours we'll save?
No. Savings depend on your volume, your software and how your team uses what we build, and nobody can promise those. We guarantee the work: a mapped process, tested error paths and clear documentation. Then we report what changes.
Should we automate everything?
No. It's like recording a hundred takes to keep the best ten. We list every task we could automate, then build and polish only the few worth the effort.
How is this different from API integration?
API integration is custom code that gets two systems talking when no ready-made connector exists. Workflow automation chains the steps of a whole process, usually in Make.com or Zapier, so the work runs itself. Some projects need both.
Which tasks can workflow automation take off our plate?
Repeatable ones with clear rules: lead intake and routing, client onboarding, approval chains, data entry between apps, appointment reminders and recurring reports.
Do I own the automations you build?
Yes. They run in your own Make.com, Zapier and app accounts, and the documentation is yours: 100% asset ownership, no hostages and no hidden dependencies.
Can you automate for teams outside Naples?
Yes. We're based in Naples, but process mapping, builds and team training all run over screen share. A team in Fort Myers, Metro Detroit or New York City gets the same process.
The Growth Audit_
One hour. Real humans. A plan shaped around your business.
It's how we analyze the opportunity with you, live: what's working, what isn't, and how our systems can plug into your business model. Not business-in-a-box. A custom plan for your needs, your industry, your niche and your market.
1 · Request your audit
Tell us about your business in the form below. We'll follow up to book your hour.
2 · Meet live, human to human
One hour together, live and human to human, digging into what's working, what isn't, and why.
3 · Leave with a custom game plan
We brainstorm how our systems fit your needs, your wants, your industry, your niche and your market.
- Free for now. It becomes a paid service later.
- You own everything we build. No vendor lock-in.
- We don't take every project. If we're not the right fit, we'll tell you.
Ready to get started?
Get your hours back from busywork. We'd love to help your brand.
Free for now · 1 hour, live and human to human.
Free Growth Audit_
If your current marketing actually worked,
One hour, live and human to human. We look at what's working, what isn't, and how our systems can plug into your business model. Not business-in-a-box.
What happens next_
- Send the form.
- We get you on the calendar.
- We meet live for one hour, human to human.
- 5.0 on Google · 40 reviews
- 12 years in business
- 500+ projects
Reach us_
Request your Growth Audit
Free for now. It becomes a paid service later.
- We reach out within one business day.
What happens next_
- Send the form.
- We get you on the calendar.
- We meet live for one hour, human to human.
- 5.0 on Google · 40 reviews
- 12 years in business
- 500+ projects
Reach us_
